Privacy Policy

Privacy Policy

At Mystery Pearl , we value and respect your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from [ www.mysterypearl.com ].

1. Information We Collect

When you make a purchase or attempt to make a purchase through our site, we collect certain personal information, including:

  • Identification Data: Full name.

  • Contact Information: Email address and phone number.

  • Shipping Information: Physical address for order delivery.

  • Payment Data: Billing information (processed securely through our payment gateways; we do not store your credit card details ).

2.How We Use Your Information

We use the information we collect to:

  • Process and ship your Mystery Pearl orders.

  • Communicate with you regarding your order status.

  • Screen our orders for potential risk or fraud.

  • With your permission, send you exclusive news or promotions (Email Marketing).

3. Sharing Your Personal Information

We share your personal information with third parties to help us operate our store efficiently:

  • E-commerce Platforms: To manage our online store.

  • Logistics & Shipping Companies: To ensure your Valentine's package arrives correctly at your home.

  • Payment Gateways: To process your transactions securely and with encryption.

4. Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

6. Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at: info.mysterypearl@gmail.com